Can I cancel my order?
If you would like to cancel your order, please contact us as soon as possible. As long as the package has not been shipped, we can cancel your order and issue a full refund.
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Problems with the order
Having problems with the order? You can get help here.
Can I change my order?
If your order has not yet shipped, we may change your order. Please contact us quickly and don't forget to have the following ready: ✅ Your order number ✅ Which item should be exchanged and which item should be added.
Not everything was delivered to me
We try our best to avoid mistakes. Unfortunately, this still happens sometimes. 😕 We are very sorry! Please contact us via chat. Don't forget to have the following ready: ✅ Your order number ✅ A picture of the products you received ✅ A short descrip
My products are damaged
We try our best to avoid mistakes. Unfortunately, this still happens sometimes. 😕 We are very sorry! Please contact us via chat. Please don't forget to have the following ready: ✅ Your order number ✅ A picture of the products you received ✅ A short
I received the wrong products
We try our best to avoid mistakes. Unfortunately, this still happens sometimes. 😕 We are very sorry! Please contact us via chat. Please don't forget to have the following ready:. ✅ Your order number. ✅ A picture of the products you received. ✅ A sho
How do returns work?
Sometimes you change your mind. That's okay 🙂 You can return any unused Inkster products within 14 days of receipt. Please contact us via chat. Our team will review your order and provide you with next steps. 🤗
I have not received my order
As soon as you have received a shipping confirmation, your shipment will be on its way. If there are any delivery delays from the post office, we apologize and hope for your patience and understanding. Since the products are small, we send them in an
My desired product is sold out
Unfortunately, others were quicker and the desired product will not be available again until the next restocking. Do you want to be the first to know about restocking? Simply click on “Notify me” on the product page and enter your email. You will rec